Gabs Eats Cancellation Policy
Last Updated: [Insert Date]
At Gabs Eats, we move fast—just like our delivery bikes! Once an order is placed, restaurants and drivers get to work immediately. Here’s what you need to know about cancellations:
1. Can You Cancel an Order?
Yes, but only if:
- The restaurant hasn’t started preparing your order.
- The driver hasn’t picked it up yet.
Once food is cooking or on the move, cancellations are no longer possible (because we can’t un-cook or un-deliver food!).
2. How to Cancel
- Go to the Gabs Eats app and check your order status.
- If cancellation is still available, select "Cancel Order" and follow the prompts.
- If you don’t see the option, it’s too late—your food is already being prepared or on its way.
3. Refunds for Cancellations
- Cancelled Before Preparation? Full refund to your original payment method.
- Cancelled After Preparation? No refund (the restaurant has already spent time and ingredients).
- Cancelled After Pickup? No refund (your food is already on the road).
4. What If We Cancel Your Order?
Sometimes, we may need to cancel an order due to:
- Restaurant closures or unavailability.
- Technical issues.
- Driver unavailability.
In these cases, you’ll receive a full refund or app credit—your choice!
5. Need Help?
Contact [Insert Support Contact] if you have issues with cancellation, and we’ll do our best to assist.
Thanks for rolling with Gabs Eats—where we bring the food, fast and fresh! 🍔🚀